Return Policy for Travel Accessories

We should be notified no later than 10 days after you receive your order should you want to return your merchandise. ALL PRODUCTS HAVE A 10 DAY MONEY BACK GUARANTEE!

Returns are accepted:
1) If you are dissatisfied with the quality of the merchandise.
2) If the merchandise is defective.

All postage fees, both to you and back to us are the responsibility of the purchaser. All returns must be preauthorized. There will be a 15% restocking fee on all returned merchandise. (No restocking fee on exchanges.)
Please do not mail the merchandise back without first contacting us at support@carrawaybags.com or by calling us at 346-455-4528. All returns sent from you back to us must be sent by U.S.P.S. to our P. O. BOX Address at Carraway Bags P.O. BOX 47 Stafford, Texas 77497 (Please DO NOT use any other carrier other than U.S.P.S. when shipping returns because other carriers DO NOT deliver to P.O. Box Addresses)

Carraway Bags is not responsible for any misrepresentation of products by the manufacturer or by its distributors. Pictures and descriptions are provided by the respective manufacturer.

Exchanging Merchandise
We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was ordered more than 10 days ago. (you must exchange with the manufacturer after 10 days)
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.

Order Cancellations
1) Orders can be canceled only if the order has not yet been shipped.